Meeting and exceeding the ever-evolving needs of our customers is the core focus of our highly skilled Customer Service agents. At Tata Commercial Vehicles we strive to increase customer satisfaction on and exceed expectations on all fronts.
With regular, on-going needs evaluations, in the form of visits, technical seminars and dealers/Tata Authorised Service Station (TASS) conferences, carried out by our customer service agents, Tata Commercial Vehicles is able to ensure that product quality is constantly enhanced as a result of the feedback received.
Our nationwide dealer and TASS network are fully equipped to handle the service requirements of TATA Commercial Vehicle customers. Our unwavering commitment to minimising downtime, reducing repeat failures, decreasing the costs of services and addressing the needs of our customers sets us apart from our competitors.
Tata offers an unmatched 3 year / 300 000 km warranty on majority trucks and buses in its range.
Prima range offers 4 years / 450000 km / 5000 hours warranty.
Ultra-range offers 2 years / unlimited kilometres warranty.
Daewoo offers 3 year / 600000 km form Maximus range and 2 year /160000 km / unlimited hours for Novus range.
All the Tata and Daewoo vehicles purchased in South Africa carry a roaming warranty in 12 African countries.